新型コロナウイルス感染症の疑いまたは確認された症例を処理する方法に関する明確なガイドラインがありますか？ はい 詳細： Queensland Tourism and Accomodation Industry Covid Safe Plan
現場または電話で医師を利用できますか？ はい
パンデミックの間、ホテルが閉鎖されましたか？ いいえ
追加情報： SURFERS CHALET COVID-19 SAFETY MEASURES We are looking forward to welcoming you, your family, and friends to Surfers Chalet with the priority of taking care of your safety during the COVID-19 epidemic and beyond. With this in mind, we have launched enhanced cleaning procedures and guidelines with our cleaning team for the apartments and the operation of the building. Surfers Chalet is a COVID Safe APP user and we encourage all guests to download the app.
• Your Cleaning Team
o All our cleaning team are participating in increased personal hygiene standards utilising gloves, masks, and antibacterial hand sanitiser available to them on their trolleys
• Common Areas
o Including all entrance and exit doors, foyers, lifts, handrails, apartment keys, pool and seating, intercoms, after hour key safe, reception, reception counter, foyer furniture, fire exit doors, door handles, have rigorous cleaning protocols requiring that all surfaces are thoroughly treated with disinfectants
o We have increased frequency of cleaning through all common areas
o Social distancing practices will be adhered to until no longer required by Australian Health Authorities
• Apartments
o Your apartment will undergo our new thorough cleaning standards and be checked off by supervisors
o Your apartment will have a hospital grade disinfectant spray and paper towels available to use during your stay.
We appreciate the opportunity to welcome you to Surfers Chalet and we take your safety and hygiene while staying with us very seriously. We are the building managers and we are your hosts and live on site. We want you to feel safe and secure therefore we have implemented these best industry practices for hygiene and sanitation to help ensure your family’s health and safety. Please contact us if you have any questions. We also are following the directives of the Queensland Government
