安全衛生対策を施しているホテル
アンケート
到着到着の前、お客は健康診断書（例：検査など）の必要がありますか？
はい
* Guests are asked to provide a Covid-19 test result, Tested within 30 days of arrival if possible.
お客が到着するとき、温度チェックをしていますか？
はい、お客全員に
All Guests and staff are tested twice daily for their temperature from a contactless temperature reader.
非接触チェックイン・チェックアウトが確保されていますか？
その他
Yes, by the use of a card-less payment system.
お客は、ロビーに入らずに、ホテルの外から直接部屋の入り口にアクセスできますか？
はい、全室に
ご清掃お客のチェックアウトの後、最小期間で客室を空にしますか？
はい, 24時間.
お客の宿泊の間、客室のご清掃サービスを遠慮可能がありますか？
はい
出発と到着の間に、窓を開けたままにして、新鮮な空気が部屋に入れさせられますか？
はい
ホテルの清掃員は、適切な個人用保護具を利用していますか？
はい
共用エリアが消毒されていますか？
はい、一日数回
到着のとき、お客の荷物や所持品が消毒されていますか？
はい
お客のかぎ・カードが消毒されていますか？
はい
客室に徹底的なお掃除が提供されていますか？
はい
従業員全員は、清掃の議定書に従うように訓練および監視されていますか？
はい
新型コロナウイルス感染症を殺す規制当局によって承認された消毒剤を使用していますか？
はい
電灯スイッチやドアの取っ手など、客室のタッチの多いエリアを消毒していますか？
はい
ご制限エレベーターの使用は制限されていますか？
エレベーターがありません
公共エリアの家具は、距離を置くためのスペースを増やすように配置されていますか？
はい
清掃の後、チェックインまで、客室をアクセスできますか？
いいえ
ホテルには、限られた定員がありますか？
いいえ
ホテルに泊まっていない、または勤務していない人々がホテルの敷地内に入ることを許可しますか？
いいえ
ホテルに宿泊していない人々は入室する許可がありますか？
いいえ
出発から次の到着までの時間を長くするため、チェックイン／チェックアウトの時間を変更していましたか？
いいえ
他の制限
Being a small 10 bed lodge and offering intimate safari's we offer guests exclusive safari's of maximum of 4 - 6 guests ( or one traveling group ) per activity or safari vehicle .
設備・アクセサリースタッフに医療用品一式を提供しますか（マスク、手袋、消毒剤など）？
はい
お客に医療用品一式を提供しますか（マスク、手袋、消毒剤など）？
はい
ホテル全体に手指消毒剤ステーションがありますか？
はい
各客室の外に、靴用の消毒剤スプレーがありますか？
はい
ホテルのロビーに、お客に社会距離戦略に従う念を押す看板がありますか？
はい
物理的な距離マーカーが使用されていますか？
いいえ
客室にものを配達するため、ロボットを使用していますか？
いいえ
各客室に、個別の冷暖房ユニットがありますか（集中冷暖房ではなくて）？
はい
装飾的な枕、ベッドスカーフ、メモ帳、ペンなど不要なものは客室から取り除いていますか？
はい
空気浄化や消毒の機器を備えていますか？
いいえ
リネン、タオル、洗濯物などが公式ガイドラインに従って洗濯されていますか？
はい
汚れたリネンは、洗濯場に運搬されている余計な接触を避けるため、客室に洗濯籠に入られていますか？
はい
飲食サービスお客に作り置きのお弁当を提供していますか？
はい
ビュッフェの代わり、シングルサーブのお食事を提供していますか？
はい
対策の正しい実施を監督するために任命された人がいますか？
はい
現場スタッフ全員の温度を定期的にチェックしていますか？
はい
ホテルのスタッフは社会的距離のガイドラインを実践していますか？
はい
敷地内に専用の隔離ゾーンがありますか？
はい
新型コロナウイルス感染症の疑いまたは確認された症例を処理する方法に関する明確なガイドラインがありますか？
はい
詳細： self isolations areas and rooms are designated for all those who have to self isolate with a high temperature while cover -19 tests can be conducted and doctors visits and recommendations can be established and support is given. All positive cases are to self isolate for 14 days and the department of health and labour is to be informed.
現場または電話で医師を利用できますか？
はい
安全衛生の問題のため、現在利用できないサービスがありますか（パーキングドライバー、空港送迎、スパ、ジム、屋内プール、会議室、コーヒーポイントなど）？
No valet parking is offered for self drive guests.
パンデミックの間、ホテルが閉鎖されましたか？
はい
再開の日付： 不明
追加情報：
vory Wilderness - River Rock Lodge
Covid-19 Safety Plan -
At Ivory Wilderness our Guests and staff’s safety is paramount. By following the TBCSA (Tourism business council of South Africa ) and adhering to international and local policies and guidelines we are committed in ensuring a safe , healthy and comfortable environment for all. By implemented safety policies and procedures, utilisation of powerful and proven cleaning products, trained staff and briefing all guest on how to remain safe and how to respect the safety of other guests and staff, we endeavour to offer a healthy, safe and comfortable environment for all.
* Safety officers have been established to train staff, educate and brief guests on safety procedures and will be on site at all times to monitor and ensure the highest quality and standards are adhered to.
* Guests are requested to provide a Covid-19 test result, Tested within 30 -40 days of arrival if possible.
* Guests are given the option for no in-room housekeeping during their stay.
* All staff and guests are to adhere to social distancing guidelines of 1,5 - 2 meters at all times. Lodge protocol and environment has been adapted to support social distancing.
* As usual guests will be seated at separate tables and seated in separate sitting areas.
* Staff are trained and issued safety equipment and cleaning products to ensure hygiene.
* Appropriate Sanitary stations will be put in place for guest and staff to utilise with disinfecting routines put in place. Including , but not limited to kitchen stations, communal areas, indoor and outdoor sittings areas, private rooms, game viewers and walking backpacks.
* All surfaces will be cleaned with appropriately proven products after each and every use. Including , but not limited to luggage, kitchen stations, communal areas, indoor and outdoor sittings areas, private rooms, game viewers.
* Rooms have a 24 hour rest period between guests.
* Every morning and afternoon guests will have their temperature taken and recorded from a contactless temperature recorder and have their oxygen levels tested with an oximeter.
* Guest showing signs of a high temperature or low oxygen levels will be asked to not join any activity and will be isolated in a Covid-19 holding room and subject to a prompt testing for Covid-19.
* Activities will be limited to one or two groups ( max 4-6 guests or one group ) with safety procedures and social guides put in place. Including but not limited to separate sundowners and food stations per group and empty rows placed between groups.
* Invoices and proof of receipt, will not be printed but will be emailed to guests.
* Pay points which require physical handling will be handled in gloves and guests are welcome to use other contactless payment methods offered.
* Guests may also settle invoices using our payment links on our website prior to departure.
* All staff are houses on the premises and public transport limited.
* All staff will not be subject to temperature and oxygen screening and monitored three times a day or on each and every shift.
* All staff, guest, drivers and visitors information will be stored and kept including their travel details of where they came from and where they are traveling to, they will also be subject to temperature and oxygen screening.
* All owners, directors, managements , staff and transport services will sign a commitment to adhere to the protocols.
* Upon check in all guest are required to fill in and sign a medical and travel deceleration.
* Guests will be required to bring and wear their own masks except while in their bedroom and eating. Masks will also be available for guests.
* All staff are to wear protective masks and gear at all times except for staff on personal meal time.
* Swimming pool’s chlorine levels are to be strictly monitored to ensure the correct level of safety and general hygiene. Social distancing regulations are to upheld when utilising the swimming pool facilities.
* Guest arriving by shuttle service are not to utilise the the front passenger seat to ensure safety.
* Only guests from the same group are able to share a motor vehicle for the purpose of self drive.
* As usual no buffet style dinning is available and all food is plated and served directly.
* Guests suspected of Covid-19 or who test positive will be subject to medical practicians advise and self isolate individually in a dedicated isolation room.
* Any areas, vehicles , rooms surfaces linked to a confirmed or suspected Covid-19 case will be subject to a clinical deep clean with the recommended cleaning products and guidelines.
* Through tracing services if a prior guest is reported or suspected with Covid-19 any related area, room, surface or vehicles will undergo a clinical deep clean.
* All guests traveling with a confirmed case and staff who have come in contact with a positive Covid-19 case are to be tested and go into a 14 day isolation.
* All staff are to be tested for Covid-19 before coming back to work, positive cases can not return to work.
* Any staff showing signs of Covid-19 are to be monitored in isolations and cases of staff testing positive are not to enter the premiss and be isolated either at home or isolate in a designated area and room with medical support and recommendations.
* In the case that a staff member is tested positive all staff on site are to be tested and self isolate for 14days. In such and all risk cases the department of health and labour is to be informed.
* All goods and produce are sanitised before arrival to the premises and before use.
The safety and well-being of our guests and staff are our top priorities. Thank you for your understanding and support on this matter. We look forward to welcoming you to our intimate lodge.
